Hi. I am in the process of setting up an experimental exchange 2013 server. I am using the Microsoft remote connectivity analyser and I am having issues with autodiscover. Here is the result:
The Microsoft Connectivity Analyzer is testing Exchange ActiveSync.
The Exchange ActiveSync test failed.
Additional Details
Elapsed Time: 6140 ms.
Test Steps
Attempting the Autodiscover and Exchange ActiveSync test (if requested).
Testing of Autodiscover for Exchange ActiveSync failed.
Additional Details
Elapsed Time: 6138 ms.
Test Steps
Attempting each method of contacting the Autodiscover service.
The Autodiscover service couldn't be contacted successfully by any method.
Additional Details
Elapsed Time: 6138 ms.
Test Steps
Attempting to test potential Autodiscover URL ://mydomainname/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Additional Details
Elapsed Time: 3887 ms.
Test Steps
Attempting to resolve the host name mydomainname in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: MYIPHERE
Elapsed Time: 588 ms.
Testing TCP port 443 on host mydomainname to ensure it's listening and open.
The port was opened successfully.
Additional Details
Elapsed Time: 648 ms.
Testing the SSL certificate to make sure it's valid.
The certificate passed all validation requirements.
Additional Details
Elapsed Time: 658 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server mydomainname on port 443.
The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
Additional Details
Remote Certificate Subject: E=postmastermydomainname, CN=mail.mydomainname, C=GB, Description=Ll0LUxgD11owxF88, Issuer: CN=StartCom Class 1 Primary Intermediate Server CA, OU=Secure Digital Certificate Signing, O=StartCom Ltd., C=IL.
Elapsed Time: 529 ms.
Validating the certificate name.
The certificate name was validated successfully.
Additional Details
Host name mydomainname was found in the Certificate Subject Alternative Name entry.
Elapsed Time: 0 ms.
Certificate trust is being validated.
The certificate is trusted and all certificates are present in the chain.
Test Steps
The Microsoft Connectivity Analyzer is attempting to build certificate chains for certificate E=postmastermydomainname, CN=mail.mydomainname, C=GB, Description=Ll0LUxgD11owxF88.
One or more certificate chains were constructed successfully.
Additional Details
A total of 1 chains were built. The highest quality chain ends in root certificate CN=StartCom Certification Authority, OU=Secure Digital Certificate Signing, O=StartCom Ltd., C=IL.
Elapsed Time: 17 ms.
Analyzing the certificate chains for compatibility problems with versions of Windows.
Potential compatibility problems were identified with some versions of Windows.
Additional Details
The Microsoft Connectivity Analyzer can only validate the certificate chain using the Root Certificate Update functionality from Windows Update. Your certificate may not be trusted on Windows if the "Update Root Certificates" feature isn't enabled.
Elapsed Time: 2 ms.
Testing the certificate date to confirm the certificate is valid.
Date validation passed. The certificate hasn't expired.
Additional Details
The certificate is valid. NotBefore = 2/14/2014 5:37:21 AM, NotAfter = 2/14/2015 9:24:58 AM
Elapsed Time: 0 ms.
Checking the IIS configuration for client certificate authentication.
Client certificate authentication wasn't detected.
Additional Details
Accept/Require Client Certificates isn't configured.
Elapsed Time: 579 ms.
Attempting to send an Autodiscover POST request to potential Autodiscover URLs.
Autodiscover settings weren't obtained when the Autodiscover POST request was sent.
Additional Details
Elapsed Time: 1412 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from URL ://mydomainname/AutoDiscover/AutoDiscover.xml for user sammyelrefeemydomainname.
The Microsoft Connectivity Analyzer failed to obtain an Autodiscover XML response.
Additional Details
An error message was returned from the Autodiscover service
XML response:
<?xml version="1.0"?>
<Autodiscover xmlns:xsd="://www.w3.org/2001/XMLSchema" xmlns:xsi="://www.w3.org/2001/XMLSchema-instance" xmlns="://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
<Response xmlns="://schemas.microsoft.com/exchange/autodiscover/mobilesync/responseschema/2006">
<Culture>en:us</Culture>
<User>
<DisplayName>sammyelrefee</DisplayName>
<EMailAddress>sammyelrefeemydomainname</EMailAddress>
</User>
<Action>
<Error>
<Status>1</Status>
<Message>No external URL is available to access this mailbox with Exchange ActiveSync. Your Exchange server configuration needs to be changed to allow access.</Message>
<DebugData>UserMailbox</DebugData>
</Error>
</Action>
</Response>
</Autodiscover>
Elapsed Time: 1411 ms.
Attempting to test potential Autodiscover URL ://autodiscover.mydomainname/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Additional Details
Elapsed Time: 1375 ms.
Test Steps
Attempting to resolve the host name autodiscover.mydomainname in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: MYIPHERE
Elapsed Time: 499 ms.
Testing TCP port 443 on host autodiscover.mydomainname to ensure it's listening and open.
The port was opened successfully.
Additional Details
Elapsed Time: 394 ms.
Testing the SSL certificate to make sure it's valid.
The SSL certificate failed one or more certificate validation checks.
Additional Details
Elapsed Time: 481 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server autodiscover.mydomainname on port 443.
The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
Additional Details
Remote Certificate Subject: E=postmastermydomainname, CN=mail.mydomainname, C=GB, Description=Ll0LUxgD11owxF88, Issuer: CN=StartCom Class 1 Primary Intermediate Server CA, OU=Secure Digital Certificate Signing, O=StartCom Ltd., C=IL.
Elapsed Time: 431 ms.
Validating the certificate name.
Certificate name validation failed.
Tell me more about this issue and how to resolve it
Additional Details
Host name autodiscover.mydomainname doesn't match any name found on the server certificate E=postmastermydomainname, CN=mail.mydomainname, C=GB, Description=Ll0LUxgD11owxF88.
Elapsed Time: 1 ms.
Attempting to contact the Autodiscover service using the redirect method.
The attempt to contact Autodiscover using the Redirect method failed.
Additional Details
Elapsed Time: 474 ms.
Test Steps
Attempting to resolve the host name autodiscover.mydomainname in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: MYIPHERE
Elapsed Time: 24 ms.
Testing TCP port 80 on host autodiscover.mydomainname to ensure it's listening and open.
The port was opened successfully.
Additional Details
Elapsed Time: 166 ms.
The Microsoft Connectivity Analyzer is checking the host autodiscover.mydomainname for an redirect to the Autodiscover service.
The Microsoft Connectivity Analyzer failed to get an redirect response for Autodiscover.
Additional Details
An 403 forbidden response was received. The response appears to have come from Unknown. Body of the response:
Headers received:
X-FEServer: OWAMAIL2
Content-Length: 0
Date: Sat, 15 Feb 2014 17:16:07 GMT
Server: Microsoft-IIS/8.5
X-Powered-By: ASP.NET
Elapsed Time: 283 ms.
Attempting to contact the Autodiscover service using the DNS SRV redirect method.
The Microsoft Connectivity Analyzer failed to contact the Autodiscover service using the DNS SRV redirect method.
Additional Details
Elapsed Time: 236 ms.
Test Steps
Attempting to locate SRV record _autodiscover._tcp.mydomainname in DNS.
The Autodiscover SRV record wasn't found in DNS.
Tell me more about this issue and how to resolve it
Additional Details
Elapsed Time: 236 ms.
Checking if there is an autodiscover CNAME record in DNS for your domain 'mydomainname' for Office 365.
Failed to validate autodiscover CNAME record in DNS. If your mailbox isn't in Office 365, you can ignore this warning.
Tell me more about this issue and how to resolve it
Additional Details
There is no Autodiscover CNAME record for your domain 'mydomainname'.
Elapsed Time: 165 mS
tHANKS IN ADVANCE!!