Good morning ,
A user in my domain have problem to acces through OWA service. Here the log:
| Outlook Web App didn't initialize. If the problem continues, please contact your helpdesk. | |
| The call to Microsoft Exchange Active Directory Topology service on server 'TopologyClientTcpEndpoint (localhost)' returned an error. Error details Active Directory server is not available. Error message: Active directory response: The LDAP server returned an unknown error.. | |
Request
Url: https://ex2013.lan.DELETED.it:444/owa/auth/error.aspx
User host address: DELETED
OWA version: 15.0.775.39
Exception
Exception type: Microsoft.Exchange.Clients.Owa.Core.OwaInvalidConfigurationException
Exception message: The call to Microsoft Exchange Active Directory Topology service on server 'TopologyClientTcpEndpoint (localhost)' returned an error. Error details Active Directory server is not available. Error message: Active directory response: The LDAP server returned an unknown error..
Call stack
Microsoft.Exchange.Clients.Owa.Core.OwaConfigurationManager.CreateAndLoadConfigurationManager()
Microsoft.Exchange.Clients.Owa.Core.OwaSettingsLoader.Load()
Microsoft.Exchange.Clients.Owa.Core.OwaApplicationBase.ExecuteApplicationStart(Object sender, EventArgs e)Inner Exception
Exception type: Microsoft.Exchange.Data.Directory.ADTransientException
Exception message: The call to Microsoft Exchange Active Directory Topology service on server 'TopologyClientTcpEndpoint (localhost)' returned an error. Error details Active Directory server is not available. Error message: Active directory response: The LDAP server returned an unknown error..
Call stack
Microsoft.Exchange.Data.Directory.ServiceTopologyProvider.GetConfigDCInfo(String partitionFqdn, Boolean throwOnFailure)
Microsoft.Exchange.Data.Directory.TopologyProvider.PopulateConfigNamingContexts(String partitionFqdn)
Microsoft.Exchange.Data.Directory.TopologyProvider.GetConfigurationNamingContext(String partitionFqdn)
Microsoft.Exchange.Data.Directory.ADSession.GetConfigurationNamingContext(String partitionFqdn)
Microsoft.Exchange.Data.Directory.SystemConfiguration.ADSystemConfigurationSession.GetRootOrgContainer(String partitionFqdn, String domainController, NetworkCredential credential)
Microsoft.Exchange.Data.Directory.SystemConfiguration.ADSystemConfigurationSession.GetRootOrgContainerId(String partitionFqdn, String domainController, NetworkCredential credential)
Microsoft.Exchange.Clients.Owa.Core.Utilities.CreateADSystemConfigurationSessionScopedToFirstOrg(Boolean readOnly, ConsistencyMode consistencyMode)
Microsoft.Exchange.Clients.Owa.Core.OwaConfigurationManager.InitializeConfigurationManager()
Microsoft.Exchange.Clients.Owa.Core.OwaConfigurationManager.CreateAndLoadConfigurationManager()Inner Exception
Exception type: System.ServiceModel.FaultException`1[Microsoft.Exchange.Data.Directory.TopologyDiscovery.TopologyServiceFault]
Exception message: Active Directory server is not available. Error message: Active directory response: The LDAP server returned an unknown error.
Call stack
System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message) Exception rethrown
[0]:
System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
Microsoft.Exchange.Data.Directory.TopologyDiscovery.ITopologyClient.GetServersForRole(String partitionFqdn, List`1 currentlyUsedServers, ADServerRole role, Int32 serversRequested)
Microsoft.Exchange.Data.Directory.ServiceTopologyProvider.<>c__DisplayClass10.b__f(IPooledServiceProxy`1 proxy)
Microsoft.Exchange.Net.ServiceProxyPool`1.TryCallServiceWithRetry(Action`1 action, String debugMessage, WCFConnectionStateTuple proxyToUse, Int32 numberOfRetries, Boolean doNotReturnProxyOnSuccess, Exception& exception)
Anyone have an idea?
Thank's
GR