Hi,
We are trying to Upgrade Our Exchange 2007 server from todays SP2 With rollup 5 to the SP3 package.
During the installation it stops right after stopping all of the services and asks for the exchangeserver..msi file, if i point it the that file in the SP3 package it still just asks me for the file again.
Exchange Server is running on a Windows Server 2008 system
Any ideas of what the solution could be?
e is what i have from the exchangesetup.txt:
[02.04.2014 22:56:54] [0] Setup will run the task 'uninstall-msipackage'
[02.04.2014 22:56:54] [1] Setup launched task 'uninstall-msipackage -logfile 'C:\ExchangeSetupLogs\ExchangeSetup.msilog' -ProductCode '24b2c164-de66-44fe-b468-a46d9d5e6b31' -PropertyValues 'BYPASS_CONFIGURED_CHECK=1 DEFAULTLANGUAGENAME=ENU''
[02.04.2014 22:56:54] [1] Beginning processing.
[02.04.2014 22:56:54] [1] Property 'PackageName' is 'exchangeserver.msi'.
[02.04.2014 22:56:54] [1] Removing MSI package with code '24b2c164-de66-44fe-b468-a46d9d5e6b31'.
[02.04.2014 22:59:50] [1] [ERROR] Unexpected Error
[02.04.2014 22:59:50] [1] [ERROR] Unable to remove product with code 24b2c164-de66-44fe-b468-a46d9d5e6b31. The installation source for this product is not available. Verify that the source exists and that you can access it. Error code is 1612.
[02.04.2014 22:59:50] [1] [ERROR] The installation source for this product is not available. Verify that the source exists and that you can access it
[02.04.2014 22:59:50] [1] Ending processing.
[02.04.2014 22:59:50] [0] The Exchange Server Setup operation did not complete. For more information, visithttp://support.microsoft.com and enter the Error ID.
[02.04.2014 22:59:50] [0] End of Setup
[02.04.2014 22:59:50] [0] **********************************************
And here is the relevant from the exchangesetup.msilog file:
=== Verbose logging started: 02.04.2014 22:56:54 Build type: SHIP UNICODE 4.05.6002.00 Calling process: D:\Temp\exchange\Setup\ServerRoles\Common\ExSetup.exe ===
MSI (c) (48:20) [22:56:54:795]: Resetting cached policy values
MSI (c) (48:20) [22:56:54:795]: Machine policy value 'Debug' is 0
MSI (c) (48:20) [22:56:54:795]: ******* RunEngine:
******* Product: {24B2C164-DE66-44FE-B468-A46D9D5E6B31}
******* Action:
******* CommandLine: **********
MSI (c) (48:20) [22:56:54:796]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (48:20) [22:56:54:796]: Grabbed execution mutex.
MSI (c) (48:20) [22:56:54:800]: Cloaking enabled.
MSI (c) (48:20) [22:56:54:800]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (48:20) [22:56:54:809]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (34:B8) [22:56:54:815]: Running installation inside multi-package transaction {24B2C164-DE66-44FE-B468-A46D9D5E6B31}
MSI (s) (34:B8) [22:56:54:815]: Grabbed execution mutex.
MSI (s) (34:88) [22:56:54:818]: Resetting cached policy values
MSI (s) (34:88) [22:56:54:818]: Machine policy value 'Debug' is 0
MSI (s) (34:88) [22:56:54:818]: ******* RunEngine:
******* Product: {24B2C164-DE66-44FE-B468-A46D9D5E6B31}
******* Action:
******* CommandLine: **********
MSI (s) (34:88) [22:56:54:819]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (34:88) [22:56:54:820]: Warning: Local cached package 'C:\Windows\Installer\b335acd4.msi' is missing.
MSI (s) (34:88) [22:56:54:820]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (34:88) [22:56:54:820]: User policy value 'DisableMedia' is 0
MSI (s) (34:88) [22:56:54:820]: Machine policy value 'AllowLockdownMedia' is 0
MSI (s) (34:88) [22:56:54:820]: SOURCEMGMT: Media enabled only if package is safe.
MSI (s) (34:88) [22:56:54:820]: SOURCEMGMT: Looking for sourcelist for product {24B2C164-DE66-44FE-B468-A46D9D5E6B31}
MSI (s) (34:88) [22:56:54:820]: SOURCEMGMT: Adding {24B2C164-DE66-44FE-B468-A46D9D5E6B31}; to potential sourcelist list (pcode;disk;relpath).
MSI (s) (34:88) [22:56:54:820]: SOURCEMGMT: Now checking product {24B2C164-DE66-44FE-B468-A46D9D5E6B31}
MSI (s) (34:88) [22:56:54:820]: SOURCEMGMT: Media is enabled for product.
MSI (s) (34:88) [22:56:54:820]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
MSI (s) (34:88) [22:56:54:821]: SOURCEMGMT: Trying source C:\Users\administrator.LKG\Desktop\Exchange 2007 sp2\.
MSI (s) (34:88) [22:56:54:821]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2
MSI (s) (34:88) [22:56:54:821]: Note: 1: 2203 2: C:\Users\administrator.LKG\Desktop\Exchange 2007 sp2\exchangeserver.msi 3: -2147287037
MSI (s) (34:88) [22:56:54:821]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
MSI (s) (34:88) [22:56:54:821]: Note: 1: 1706 2: -2147483647 3: exchangeserver.msi
MSI (s) (34:88) [22:56:54:821]: SOURCEMGMT: Processing net source list.
MSI (s) (34:88) [22:56:54:821]: Note: 1: 1706 2: -2147483647 3: exchangeserver.msi
MSI (s) (34:88) [22:56:54:821]: SOURCEMGMT: Processing media source list.
MSI (s) (34:88) [22:56:54:824]: Note: 1: 2203 2: 3: -2147287037
MSI (s) (34:88) [22:56:54:824]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
MSI (s) (34:88) [22:56:54:824]: Note: 1: 1706 2: -2147483647 3: exchangeserver.msi
MSI (s) (34:88) [22:56:54:824]: SOURCEMGMT: Processing URL source list.
MSI (s) (34:88) [22:56:54:824]: Note: 1: 1402 2: UNKNOWN\URL 3: 2
MSI (s) (34:88) [22:56:54:824]: Note: 1: 1706 2: -2147483647 3: exchangeserver.msi
MSI (s) (34:88) [22:56:54:824]: Note: 1: 1706 2: 3: exchangeserver.msi
MSI (c) (48:F0) [22:56:54:825]: User policy value 'SearchOrder' is 'nmu'
MSI (c) (48:F0) [22:56:54:825]: User policy value 'DisableMedia' is 0
MSI (c) (48:F0) [22:56:54:825]: Machine policy value 'AllowLockdownMedia' is 0
MSI (c) (48:F0) [22:56:54:825]: SOURCEMGMT: Media enabled only if package is safe.
MSI (c) (48:F0) [22:56:54:825]: SOURCEMGMT: Prompting user for a valid source.
MSI (c) (48:F0) [22:56:54:825]: Machine policy value 'DisableBrowse' is 0
MSI (c) (48:F0) [22:56:54:825]: Machine policy value 'AllowLockdownBrowse' is 0
MSI (c) (48:F0) [22:56:54:825]: SOURCEMGMT: Browsing is enabled.
MSI (c) (48:F0) [22:56:54:830]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
MSI (c) (48:F0) [22:56:54:830]: Machine policy value 'DisableUserInstalls' is 0
MSI (c) (48:F0) [22:56:54:831]: SOURCEMGMT: Now checking product {24B2C164-DE66-44FE-B468-A46D9D5E6B31}
MSI (c) (48:F0) [22:56:54:831]: SOURCEMGMT: Media is enabled for product.
MSI (c) (48:F0) [22:56:54:831]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
MSI (c) (48:F0) [22:56:54:831]: Note: 1: 1706 2: 3: exchangeserver.msi
MSI (c) (48:F0) [22:56:54:831]: SOURCEMGMT: Processing net source list.
MSI (c) (48:F0) [22:56:54:831]: Note: 1: 1706 2: -2147483647 3: exchangeserver.msi
MSI (c) (48:F0) [22:56:54:831]: SOURCEMGMT: Processing media source list.
MSI (c) (48:F0) [22:56:54:831]: SOURCEMGMT: Trying media source ;1.
MSI (c) (48:F0) [22:56:54:831]: Note: 1: 1706 2: 3: exchangeserver.msi
MSI (c) (48:F0) [22:56:54:831]: SOURCEMGMT: Processing URL source list.
MSI (c) (48:F0) [22:56:54:831]: Note: 1: 1402 2: UNKNOWN\URL 3: 2
MSI (c) (48:F0) [22:56:54:831]: Note: 1: 1706 2: -2147483647 3: exchangeserver.msi
MSI (c) (48:F0) [22:56:54:831]: Note: 1: 1706 2: 3: exchangeserver.msi
MSI (c) (48:14) [22:58:49:184]: SOURCEMGMT: Trying source D:\Temp\exchange\exchangeserver.msi.
MSI (c) (48:14) [22:58:49:184]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\ExpMSI (s) (34:B8) [22:59:50:653]: I/O on thread 5248 could not be cancelled. Error: 1168
MSI (s) (34:B8) [22:59:50:653]: I/O on thread 6584 could not be cancelled. Error: 1168
MSI (s) (34:B8) [22:59:50:653]: I/O on thread 3208 could not be cancelled. Error: 1168
MSI (s) (34:B8) [22:59:50:653]: I/O on thread 9372 could not be cancelled. Error: 1168
MSI (s) (34:88) [22:59:50:654]: SOURCEMGMT: Failed to resolve source
MSI (s) (34:88) [22:59:50:655]: MainEngineThread is returning 1612
lorer 3: 2
MSI (c) (48:14) [22:58:49:251]: SOURCEMGMT: Source is invalid due to client source out of sync (product code is the same).
MSI (c) (48:14) [22:58:49:252]: Note: 1: 1731 2: -2147483645 3: exchangeserver.msi
MSI (s) (34:B8) [22:59:50:656]: User policy value 'DisableRollback' is 0
MSI (s) (34:B8) [22:59:50:656]: Machine policy value 'DisableRollback' is 0
MSI (s) (34:B8) [22:59:50:657]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (34:B8) [22:59:50:657]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (34:B8) [22:59:50:658]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (34:B8) [22:59:50:659]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (34:B8) [22:59:50:659]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (34:B8) [22:59:50:659]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (34:B8) [22:59:50:660]: Restoring environment variables
MSI (c) (48:20) [22:59:50:663]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (48:20) [22:59:50:664]: MainEngineThread is returning 1612
=== Verbose logging stopped: 02.04.2014 22:59:50 ===