Hi,
I am trying to set up a retention tag to delete messages from the 'Deleted Items' folder after 7 days.
I have the tag assigned to a policy. The policy contains other tags, however they are all Personal Tags.
For my test case I am using none of the personal tags, so the only tag being applied should be the Deleted Items tag.
According to everything I have read about retention date calculations for the 'Deleted Item's folder, I am expecting that the messages should be deleted 7 days after they are moved to the Deleted Items folder, regardless of their delivery date.
For some reason I am seeing the opposite. If I delete a message from my Inbox that is 14 days old it expires immediately.
What am I missing here?
Thanks.